INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Sure!

Fill out the form on this page and tell us how many items you plan to buy aprox. We will arrange an special coupon for you!

You can send an email to contact@3droots.com

If you want any of our items with some personalization, or you have an idea or a design that you would like to have 3D printed, fill out the form in this page, with a description of what you would like to do and we will answer as quickly as possible.

You can send an email to contact@3droots.com

Not the shown item, but an identical copy.

Although we manufacture our items on demand, they are exactly the same as those shown in the images since we use the same model for each 3D print.

There is an exception, in the multicolored variety of some articles, which can contain a range that includes the colors of the rainbow and may vary in each piece.

If you want to see the receipt of a purchase made on our site, go to the «My account» section where you will see a list of all your orders. You must have created an account before or while making the order.

Alternatively, with your order you will receive a copy of the receipt. If you need a commercial invoice please send an email to contact@3droots.com with your order number.

Check our «Return policies», where you will find all the necessary information about returns and refunds.

We currently ship to 33 countries:

Andorra, Australia, Austria, Belgium, Canada, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom (UK), United States (US)

We are working to reach more countries in the future!

 

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CONTACT US FOR ANY QUESTIONS